Ranging from the latest headlines to the quickest response to emails and trending videos, AOL service brings it all together on your devices. By installing the mail app, managing all your incoming emails as well as outgoing mails from anywhere. Despite being the app is good at everything, but one way or the other users may encounter the issue of AOL not working as other popular email service provider does.
If you can’t figure out how you’ll manage to troubleshoot this issue on your device, don’t worry at all! Here, in this post, you can learn about the various techniques to troubleshoot the problem on any device you usually use. But before that, there’re some root causes you should avoid in the future. So here we go!
Root Causes of Getting AOL Mail Service Not Working
- A poor internet connection and the speed could be the big reason behind this sort of technical issues.
- Wrong incoming and outgoing server settings.
- Incorrect login credentials
- A glitch in the mobile browser
Now, we have understood why sometimes AOL stops working. And let’s get started with knowing different steps for some of the devices or third-party email clients where AOL is usually operated.
Guidelines to Know How to Fix AOL Not Responding on iPhone
- Make sure that you have a proper internet connection on your iPhone device. Also, check for the speed as a poor internet speed can cause slow loading of web pages. However, you can try connecting with other available WiFi networks.
- Clearing cache and junk data keep on accumulating on your iPhone. This helps you get smoother accessibility and ensures the elimination of the issue.
- Disable all the active browser extensions and plug-ins from your device. These can prevent you from using the AOL platform.
- Check the operating system, whether it’s the latest one; however, if not, you can update your OS first.
- Disable all the running external programs along with the AOL application.
Similarly, you can apply these simple tricks to your iPad, Mac as they also work with iOS. Now, we move into knowing why the issue comes in the email client like Outlook and then on Android. Here’s how you can fix it.
Steps to Get Rid of the AOL Email Service Not Working on Outlook
Step 1: Launch Outlook and locate the email accounts or account settings.
Step 2: Update the password for the AOL email account password as it might have been stuck around.
Step 3: Make sure to check the correct IMAP or POP settings. Use IMAP settings as it is highly necessary for the AOL email client to store emails.
Step 4: If your Outlook account is outdated, you should start updating it to a newer version. And ensure the functioning of the email account smooth.
Step 5: Make sure to check the operating system of your device where you’ve installed the Outlook may be the reason behind the issue.
How Are You Supposed to Fix AOL Stops Responding on Android?
Android devices can be prone to such AOL un-responding issue. What you do to troubleshoot a certain issue is to follow the steps down below:
- Change the Data network connection to WiFi and operate the AOL app again after closing it down.
- If the application hangs, ensure to restart the device and check if that helps.
- Even though a simple restart could not fix the problem, check the operating system of your Android device. If it has not been updated, make sure to do it. This time, you may need to install the AOL app again from the Google Play Store.
- Once you install the AOL app, you may be needed to enter your user credentials – both username and password in the provided spaces.
- If the password could not be considered by the server, you should get through the account password recovery option to have a new password.
- Uninstall the unused apps for a longer period of time.
- Optimize your device and clearing junk data are the techniques you can apply to get rid of the issues.
- After getting logged into the app, you need to check the configuration settings that are needed for sending and receiving emails.
With these quick techniques, your issue will most probably be resolved. You should always remember that AOL mail settings are responsible for the issue we have been discussing till now. So it would be better if you focus on the settings, especially.