The Undersecretary of the Ministry of Environment, Water and Agriculture for Water Services and CEO of the National Water Company, Engineer Muhammad bin Ahmed Al-Mowkli, inspected the water filling stations “Al-Ashiab” in Taif Governorate, after receiving them from the new contractor, accompanied by the Director General of Water in Makkah Al-Mukarramah Region, Eng. Muhammad bin Saleh Al-Ghamdi, and the director of the Water Unit. Taif Works, Eng. Saeed bin Misfer Al-Wadaei, and a number of executives and directors of departments and technical departments.
The tour included examining the progress of work in the 7 filling stations in Taif Governorate, which provide services to all residents of the governorate, and meet their needs by transporting water by tankers, which number more than 325 tanks.
Engineer Al-Mowkley explained that the company was keen to prepare and develop the filling stations in Taif Governorate in a better and advanced way by allocating appropriate geographical locations for them, increasing the number of tanks, reducing waiting times, and ensuring continuity of work, to achieve the goals that the company aspires to meet the needs of the population, especially that The city of Taif is the bride of summer resorts and an important tourist destination, especially in the summer period.
He said, "Today, through our inspection tour of the water filling stations in Taif Governorate, we saw the efforts that are being made to achieve distinguished services in order to reach the required quality in providing services, and the mechanism for providing service to the customer was closely followed from his arrival at the station until his departure within less than half a year." hour on a normal day.
Al-Mowkley indicated that there are future works that will be implemented to facilitate the beneficiary and enable him to order through the telephone and electronic service on the website, in addition to the company's keenness to measure the extent of customer satisfaction with the services provided to him through its communication channels or via the unified number (920001744), He stressed that all the work carried out is based on high foundations and standards that ensure the achievement of the required quality and raise the level of services provided in the water and environmental services sectors.
Okaz (Taif)